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Please visit the "Consultation" corner for further questions.
- A thank you letter from Mr. Roy Herman Adam
Dear Aoki-san, I would like to say thank you personally for all our wedding arrangement. When Yumi and I decided to have a wedding ceremony in December 1999, we were both exited and also stressed out. We know that a lot of things have to be done, but we don't know where to start. However, our thinking is that we should not be stressed out like that since wedding is something for us to enjoy. One weekend, when we watch TV program in Japanese, there is a commercial for your service. We give it a try to call. Yumi called and made a first appointment around August 1999. At the first meeting, we feel so comfortable and relieved. I can see that you know what you are talking about. 3 months preparation seems so short, but you did it very well. You have a very well knowledge associates in their own field. They are all very professional, and the most important are very friendly. Please send my thanks and regards to them as well. I have a lot of complements from all my work associates and friends regarding the wedding. The wedding is not boring one, since everybody enjoys the food, games and also nice narrator. I will recommend all my single friends here to have you arrange their marriages when they decide to. Again, thank you very much and we'll keep in touch.
Sincerely,
" A balding spot in the hair and pink roses" (Dec. 9, 98')
One day in August, we picked up a phone call. Yoko (not her real name) has developed a patch of balding spot in her head from exhaustion of being in a dead end negotiation with a wedding coordinating company. Having lived in San Francisco before, it was her dream to have a wedding in this city. So six months ago, she contacted a San Francisco branch of a prominent wedding company based in Japan, expressing her master plan. At just two months left to the wedding date, the company sent her a list of 3 prepackaged wedding plans from which she was asked to chose one. She did not like any one of them, yet she felt obligated to go through it because she fought hard to get her fiance agreed on a wedding in San Francisco. She felt stuck and had no where to turn to for a solution. We wanted to show her there is a way to still have her dream wedding. That was the driving force.
Yoko's master plan was like this. When it comes to selecting a church, usually non-Christians have fewer choices. The bride wanted a church that had a classic looking fire place, and she was lucky to find one just like that and would accommodate a non-Christian wedding. One of the delights of visiting San Francisco is experiencing authentic Chinese food. Besides, with Chinese food, every guest will usually find something he likes. We helped her pick a five star restaurant in downtown as a banquet site and she was very pleased with that suggestion. She wanted a simple and elegant bouquet to go with her dress, so we showed a photo image to a florist to have one made. She wanted a gorgeous corsage on her hair and a make up, so we had combined a make up and dress rehearsal. A simple elegant dress, a gorgeous make up and pink roses on hair brought more dramatic effect than we have expected. What's more, it only took one approval nodding from her fiance for everything to go "OK." Later she confessed that he had high standards and he is usually very hard to please. Toward the end of rehearsal, Yoko seemed more relaxed and confident. She changed her mind about not having a photographer and videographer and decided to include them in her wedding package. I could feel she was genuinely excited about the whole process and I was happy to be part of it. Our communication log showed a total of 26 pages fax and 1 hour international calls were exchanged between San Francisco and Japan. A bald spot has disappeared and with stunning pink roses on her head, she looked dashing. "Don't I look like a character out of a Peking Opera" Yoshiko's idea of wedding was "just make me stand out like a stage actress. After all it's once in a life time event." So I communicated her wish to Toshi, my most trusted hair and make up artist. I have always thought when it comes to creating a dramatic effect, nobody does it better than Toshi. The request got Toshi's creative juice going and he said reassuringly, "Leave it up to me." On the wedding day I was completely at ease until I went to check on the bride. My immediate reaction was "Oh my god... that make up is too much." Since the bride felt so strongly about a stage like effect, we could not advise her to have any other way. I was getting nervous. Then as we were heading to the banquet site, Yoshiko whispered in my ear, " Tell me the truth. Don't I look like a Peking Opera singer? Don't people think I look ridiculous?" I did not know what to say, but I thought agreeing with her would just create more anxiety, so I said, "You definitely look marvelous." My heart was really pumping inside though. The lesson I learned from this episode is to trust your staff's judgment and skills no matter what. When she entered the banquet room, spot lights followed her and she looked so gorgeous standing among big flowers and gorgeously decorated stage. I could not help screaming, "All right. Good job Toshi." I looked around to see everyone's reaction and everyone, especially the husband looked captivated by the beautifully presented bride. The bride was beaming in happiness. Standing next to me was calm looking Toshi muttering, "I guess I could have made her makeup more showy." Every wedding is unique, but this was one of the more unforgettable moments. |
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